Back-End Developer

Hi there! We’re CyberCare — a customer care company for global tech brands and part of the Tesonet venture builder. Our team of 370+ professionals combines AI-powered automation with a human touch to deliver smooth, stress-free experiences to millions of tech users worldwide. Join the CyberCare AI Labs team! We develop unique AI-powered solutions, including chatbots, ticket bots, and multilingual support systems from the ground up. Your contribution could make a big impact, shaping how we solve real-world problems for millions of users worldwide. We are looking for a Mid-Senior Level Backend Developer experienced in technologies such as Python, Go or .NET, who will be responsible for building and maintaining our backend infrastructure for AI products. What Makes You a Strong Match: • 3-5+ years of experience building backend systems using languages such as Python, Go or .NET. • Experience with modern backend frameworks such as FastAPI, Gin or ASP.NET). • Strong understanding of microservices architecture and system design principles. • Solid knowledge of CI/CD, design patterns, and clean code practices. • Proven track record of building highly scalable, secure, and reliable systems from the ground up. • Expertise with SQL and databases, Docker, Kubernetes, messaging queues, key-value stores, logging, and monitoring solutions. • Experience with chatbots, NLP, and ML is a strong plus. • Outstanding problem-solving skills and ability to architect innovative solutions. What You’ll Do and Learn: • Design and implement scalable backend systems. • Develop and maintain APIs and microservices that facilitate communication between AI agents and other system components. • Lead technical discussions, estimate and plan key milestone deliverables with peers and stakeholders. • Drive continuous testing, research, and evaluation of user feedback and metrics to improve our products. • Play an active part in shaping the product, based on what's technically possible. The Perks of Joining Us: • Lots of freedom and ownership while developing amazing AI solutions for better customer experience. • Office in a great location + option to work from home twice a week. • Option to work from abroad for up to 30 days per year. • Health insurance + fitness perks. • Daily snacks to keep you fueled, plus fresh pastries every Friday. • Regular team-building events to connect with your colleagues. • Access to internal online courses, Tesonet training programs, a library of books, and all the resources you need to reach your full potential. Compensation: • Gross salary - 3200 - 7000 EUR/month.